If you don’t check-in or cancel late, you won't have access to any other class, gym, or studio in the same category on that same day.
💡 Every time you attend a class, check in using your Wellhub app. If you need to cancel it, make sure to do it before the cancellation window ends.
- To remind you to check in, you'll receive a notification from the app when the class is about to start.
- If you’re canceling the class after the cancellation window, you might see a warning explaining that this canceled class will still count as a check-in. Check out the image:
Important note
If you cancel a class late or forget to check in 4 times in a month, you won't be able to book until the last day of the month. Also, any future sessions you've booked will be canceled.
If it happens, you can still find a nearby partner gym that accepts walk-ins that don’t require booking, or use Partner Apps.
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