Your Wellhub account may be blocked if:
If your subscription payment is disputed, your account will be blocked.
⚠️ Before opening a dispute with your bank, check your billing history in the Wellhub app. In some cases, you may receive more than one charge.
For your security purposes, your Wellhub account can only be used on a single mobile device.
Wellhub is a corporate benefit exclusive to employees and users of partner companies. If you obtained or purchased your account through third parties, it may be blocked.
Obtaining Wellhub without being eligible will result in the account being blocked.
To check if your company offers Wellhub, visit our website. If your company doesn't offer it yet, you can refer it to us.
Your Wellhub account is personal and non-transferable. No one is allowed to transfer, sell, share credentials or rent their account to third parties, nor to use it for commercial purposes.
Using someone else's data in your sign-up may result in the account being blocked. Only use your own personal information.
📌 Check Wellhub’s terms and conditions of use to avoid having your account blocked.
Tip
To unblock an account, the account holder, the person who receives the benefit from a company, must contact our team.
If you signed up as a family member, only the person who added you to Wellhub can contact us to unblock your account.
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