How to request a copy of your personal data?

To request the file containing the personal information you share with Wellhub, follow the next steps:

  1. Access the Wellhub app, and go to the User.png Profile tab.
  2. Select the Settings.png settings gear icon.
  3. Select User.png Account, and then Download data.
  4. Tap on Submit request.
  5. Enter your password and hit Continue.
    You'll receive an email when the CSV file is ready for download.

💡 To track progress or download the file when it's ready, go to the Download data section in your app.

Submit request

Important note

The file will be available for 7 days from the moment you receive the email. If you can't download it during this time, you'll have to submit a new request.

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