How to request a copy of your personal data?

To request the file containing the personal information you share with Wellhub, follow the next steps:

  1. Access the Wellhub app, and go to the User.png Profile tab.
  2. Select the Settings.png settings gear icon.
  3. Select User.png Account, and then Download data.
  4. Tap on Submit request.
  5. Enter your password and hit Continue.
    You'll receive an email when the CSV file is ready for download.

💡 To track progress or download the file when it's ready, go to the Download data section in your app.

Submit request

Important note

The file will be available for 7 days from the moment you receive the email. If you can't download it during this time, you'll have to submit a new request.

Was this article helpful?

Enhance your support experience

Log in for personalized assistance and access to live chat support. Don't have an account? Sign up now!

Need help logging in?

Contact us for assistance if you're having trouble with the login or signup.

Wellhub Community

Share information, learn more and join discussions about Wellhub with other Wellhub fans!