How to change your plan or a family member’s?

Only account holders can change plans, whether it’s their own or a family member’s.

If you’re the account holder, follow the next steps according to your app’s home screen:

AB Wellhub home screen - PT-BR.png

Version A
  1. Log into the app and go to User.png Profile.
  2. Select the Settings.png gear icon in the upper right corner, and select User.png Account.
  3. In Subscription, select Edit.png Manage Subscription.
    For family members, select Family member.png Family members, tap the d2bea2ff-4f41-4b07-bfd7-cf54676c87f8 3 dots icon, and then Manage Subscription.
  4. Tap on  Copy.png View Plans.
  5. Check the available plan options and select Get Plan.

Change plan

Important note

For upgrades, the change of plan and the charge proportional to the days of use will be immediate, so there may be two charges in the month of the change.
In the following months, your subscription will be renewed on the same day.

If you downgrade your plan, it’ll take effect only on your next billing period.

Version B
  1. Log into the app and click on the arrow next to your name in the top left corner of the screen.
  2. Select Plan Management to see your current plan and available options.
    If changing a Family Member plan, select
    Dependants to pick who you wish to update.
  3. Select the Change button and confirm it.

Important note

For upgrades, the change of plan and the charge proportional to the days of use will be immediate, so there may be two charges in the month of the change.

If you downgrade your plan, it’ll take effect only on your next billing period.

📌 If you’re in the free trial and want to change plans before the first charge, you must do so before the end of the trial.

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